![]() ![]() This fix was released to address an issue with high resolution displays and issues with Windows display resolution scaling. Repeat everything in Step 5 in the key: HKEY_USERS\.Applies to Windows systems with Citrix Receiver 4.10 and later On 64-bit systems, ensure that the HKEY_LOCAL_MACHINE\Software\Wow6432Node\Policies\Citrix\ICA Client key does not exist either.įor each user’s registry hive in HKEY_USERS, delete the following keys in \SOFTWARE\Citrix if they exist (example HKEY_USERS\S-1-5-18\Software\Citrix):.HKEY_CURRENT_USER\Software\Policies\Citrix\ICA Client.HKEY_LOCAL_MACHINE\Software\Policies\Citrix\ICA Client.If you want to remove these customizations as well, delete the following ICA Client keys: If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. Depending on the Receiver package installed, delete one of the following keys in Microsoft\Windows\CurrentVersion\Uninstall if they exist:Īfter uninstalling the Receiver software, any custom Receiver-side registry keys that icaclient.adm created remain in the registry as well.In Citrix\Install, delete the following keys if they exist:.Navigate to HKEY_LOCAL_MACHINE\SOFTWARE and delete the following keys if they exist (these keys are located in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node on 64-bit systems): Navigate to HKEY_CURRENT_USER and delete the following in \SOFTWARE\Citrix if they exist:.Mime\Database\Content Type\application/x-ica.In the CLSID key, delete any keys whose names begin with 238F.Citrix.ICAClientProp* (delete all instances – such as Citrix.ICAClientProp.2 or Citrix.ICAClientProp.2.1 might exist).Citrix.ICAClient* (delete all instances that exist – such as Citrix.ICAClient.2 or Citrix.ICAClient.2.1).Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist: %programfiles%\Citrix\SelfServicePluginĬomplete the following steps to clean up the system registry:Ĭaution! Refer to the Disclaimer at the end of this article before using Registry Editor.For example, the default install directory is %programfiles%\Citrix (%programfiles(x86)%\Citrix on 64-bit systems). If they exist, ensure the following folders are removed from the directory in which the Receiver was installed. Repeat everything mentioned in preceding Step 2 for the C:\Users\Default folder as well ( C :\Documents and Settings\Default User on Windows XP). If the Program Neighborhood Agent was present on the system, the following folder might also exist and should be deleted:įor more recent Citrix Receiver releases, remove the following folders in \AppData\Local if they exist: In the %userprofile%\AppData\Roaming folderĭelete the \ICAClient folder if it exists. On the system in use, show all hidden system files and folders ( Explorer’s Tools > Folder Options menu item). More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version.įollowing are the steps for cleaning up the file system: It is important to remember that certain items mentioned in the following section might not exist on your system depending on the Receiver package used for the installation and how the package was deployed, for example per-machine against per-user installation. ![]()
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